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Service
Service
Questions, feedback, or something unexpected - we're here. One address reaches all of us, and most messages get a reply within a working day.
01
Everything comes to support@veerent.com. A problem with a rental, a missed delivery, a question about a listing, lending for the first time, press, partnerships, or simply to say hello. We read all of it.
Check the FAQ first if you can. Most questions are answered there and you will have it sorted faster.
02
If it is about an order, give us the date and the piece. If it is about a parcel, the tracking number. If something went wrong, tell us what you expected to happen and what happened instead.
Photos help more than anything, especially for damage or a parcel that arrived in a bad way. Send them with the first email rather than waiting for us to ask.
03
Asking for a copy of your data, a correction, or your account deleted? Use the same address, from the email your account is registered to, and put DATA REQUEST in the subject. Our privacy policy sets out what we need and how long we take.
04
VEERENT LTD
Flat 47, Qube 12 Scotland Street
Birmingham, England, B1 2RR
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